Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana is a customer-facing role representing the company during vehicle delivery and customer interactions. The position supports Carvana’s rapid-growth retail operations and offers performance-based pay progression and benefit programs. It emphasizes local community engagement and internal advancement opportunities.
Required Skills
- Customer Service
- Driving
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Notary
- Physical Stamina
- Communication
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary (obtainable within 90 days)
- Chauffeur License (state-specific: IL, MI, LA, MO)
- Vehicle Verifier License (CA, state-specific)
- Pass Drug Test
- Minimum Age 21
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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