Carvana

Customer Service Delivery Advocate

Carvana(26 days ago)

Midland Park, NJOnsiteFull TimeJunior$40,000 - $44,000Operations
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About this role

A Customer Advocate at Carvana is a customer-facing representative for a fast-growing used automotive retailer, focused on delivering positive experiences for buyers and representing the brand in local market operations. The role offers structured advancement and company-sponsored support for required state credentials and professional development.

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Required Skills

  • Customer Service
  • Vehicle Delivery
  • Driving
  • Vehicle Inspection
  • Documentation
  • Physical Stamina
  • Safety Compliance
  • Time Management

Qualifications

  • Notary Commission
  • Chauffeur's License
  • Vehicle Verifier License
  • DOT Medical Card
  • Valid Driver's License
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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