Customer Service Delivery Advocate

Carvana(26 days ago)

Omaha, NEOnsiteFull TimeJunior$36,000 - $40,000Operations

About this role

A Customer Advocate at Carvana represents the company in-person for its fast-growing online used automotive retail business, focusing on delivering a positive customer experience. The role is customer-facing and supports Carvana’s Market Operations while offering clear advancement opportunities through internal programs.

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Required Skills

Customer Service
Driving
Vehicle Inspection
Paperwork
Physical Fitness
Communication
DOT Compliance
Detail Oriented

Qualifications

DOT Medical Card
Valid Driver's License
Chauffeur's License (State-Specific)
Vehicle Verifier License (California)
Minimum Age 21

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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