Customer Service Delivery Advocate
Carvana(6 days ago)
About this role
A Customer Advocate at Carvana is a customer-facing role at a fast-growing online used automotive retailer focused on improving the car-buying experience. The position emphasizes career growth through performance-based pay and benefits, and is part of the company's Market Operations. Candidates must have at least 2 years of customer-facing experience.
Required Skills
- Customer Service
- Driving
- Vehicle Inspection
- Paperwork
- Heavy Lifting
- Communication
- DOT Compliance
- Time Management
Qualifications
- Notary (Obtainable)
- Chauffeur's License (State-Specific)
- Vehicle Verifier License (California)
- DOT Medical Card
- Valid Driver's License
- Minimum Age 21
- Drug Test Clearance
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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