Customer Service Delivery Advocate
Carvana(17 days ago)
About this role
A Customer Advocate at Carvana is a frontline team member who represents the company to customers and supports the vehicle delivery and pickup experience. The role is part of Market Operations within a fast-growing used automotive retailer and offers structured growth and benefits to build a career.
Required Skills
- Customer Service
- Driving
- Vehicle Inspection
- Paperwork
- Physical Stamina
- Communication
- Safety Compliance
- Notary
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary (ability to obtain)
- Chauffeur's License (state-specific)
- Vehicle Verifier License (CA)
- Pass Drug Test
- Minimum Age 21
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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