Customer Service Delivery Advocate
Carvana(17 days ago)
About this role
Customer Advocate at Carvana is a customer-facing role supporting the company’s rapid growth in the used automotive retail space. The position is designed for energetic, self-motivated team members and offers fast advancement and performance-based pay progression. It includes comprehensive benefits and is part of Carvana’s efforts to improve the car-buying experience.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Inspection
- Paperwork
- Driving
- Physical Stamina
- Communication
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary (obtainable within 90 days)
- Chauffeur's License (state-specific)
- Vehicle Verifier License (California)
- Minimum Age 21
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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