Carvana

Customer Service Delivery Advocate

Carvana(25 days ago)

Houston, TXOnsiteFull TimeJunior$38,000 - $44,500Operations
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About this role

Customer Advocate at Carvana serving as a front-line representative for the company’s vehicle delivery and customer experience programs. The role is part of Carvana’s rapid-growth retail operations and offers clear performance-based advancement and benefits. Candidates should be customer-focused and interested in a career in automotive retail operations.

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Required Skills

  • Customer Service
  • Driving
  • Vehicle Inspection
  • Paperwork
  • Notary
  • Physical Stamina
  • Communication
  • Manual Handling
  • DOT Compliance

Qualifications

  • Notary Public (obtainable)
  • Chauffeur's License (state-specific, if required)
  • Vehicle Verifier License (CA)
  • DOT Medical Card
  • Valid Driver's License
  • Minimum Age 21
  • Pass Drug Test
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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