Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
Customer Advocate at Carvana is a customer-facing role within Market Operations focused on representing the company during customer interactions and deliveries. The position supports Carvana’s vehicle delivery and customer experience efforts and is based on-site. Candidates should have previous customer-facing experience and be prepared for a physically active role.
Required Skills
- Customer Service
- Driving
- Vehicle Delivery
- Vehicle Loading
- Inspection
- Paperwork
- Communication
- Physical Stamina
- Safety Compliance
Qualifications
- Notary (or ability to obtain)
- Chauffeur's License (state-specific, where required)
- Vehicle Verifier License (California applicants)
- DOT Medical Card
- Valid Driver's License
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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