Customer Service Delivery Advocate

Carvana(20 days ago)

Greenfield, INOnsiteFull TimeJunior$38,000 - $42,000Operations

About this role

A Customer Advocate at Carvana is a frontline team member who represents the company during vehicle delivery and customer interactions. The role is part of Carvana’s Market Operations within the fast-growing used automotive retail sector and offers hourly pay, benefits, and internal advancement opportunities. Shift hours are 11am–9pm with rotating days off.

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Required Skills

Customer Service
Driving
Vehicle Loading
Documentation
Physical Stamina
Attention To Detail
Communication

Qualifications

Notary (Obtainable)
Chauffeur License (Some States)
Vehicle Verifier License (CA)
DOT Medical Card
Valid Driver's License
Minimum Age 21
Drug Test

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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