Customer Service Delivery Advocate
Carvana(20 days ago)
About this role
A Customer Advocate at Carvana is a frontline, customer-facing team member who represents the company during vehicle deliveries and customer interactions. The role is hourly, on-site, and part of Carvana’s fast-growing used automotive retail organization, offering structured pay progression and benefits. It provides career advancement opportunities through the company’s performance-based programs.
Required Skills
- Customer Facing
- Driving
- Vehicle Loading
- Vehicle Inspection
- Documentation
- Communication
- Physical Stamina
- DOT Compliance
Qualifications
- Notary (state-specific)
- DOT Medical Card
- Valid Driver's License
- Chauffeur License (state-specific)
- Vehicle Verifier License (California)
- Pass Drug Test
- Age 21+
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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