Customer Service Delivery Advocate
Carvana(5 days ago)
About this role
A Customer Advocate at Carvana engages with customers to deliver vehicles directly to their homes, ensuring a positive experience throughout the process. The role involves physical duties such as loading vehicles, inspecting equipment, and completing paperwork, with a focus on safety and customer satisfaction.
Required Skills
- Customer Service
- Driving
- Loading and Unloading
- Vehicle Inspection
- Customer Documentation
- Safety Compliance
- Physical Fitness
- Communication
- Problem Solving
- Teamwork
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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