Customer Service Delivery Advocate

Carvana(5 days ago)

Portland, OROnsiteFull TimeMedior$46,400 - $49,920Customer Service

About this role

Carvana is seeking Customer Advocates to enhance the customer experience by delivering vehicles, loading/unloading cars, and completing related paperwork. The role involves physical activity and safe driving, with opportunities for career growth and various benefits. Candidates should have customer-facing experience and be able to meet specific licensing and physical requirements.

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Required Skills

Driving
Customer Service
Loading
Unloading
Communication
Physical Fitness
Documentation
Safety Protocols

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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