Customer Service Delivery Advocate
Carvana(3 days ago)
About this role
A Customer Advocate at Carvana is responsible for delivering vehicles directly to customers' homes, handling vehicle loading and unloading, and completing customer paperwork. The role involves physically demanding tasks and requires maintaining a high level of customer service while ensuring safety and vehicle care.
Required Skills
- Customer Service
- Driving
- Loading and Unloading
- Vehicle Inspection
- Customer Support
- Safety Compliance
- Documentation
- Physical Stamina
- Teamwork
- Attention to Detail
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
View more jobs at Carvana →