Customer Service Desk Agent - (Mortgage Support) in Salt Lake City, UT
Unisys(14 days ago)
About this role
This role involves handling inbound and outbound customer calls, providing product and service information, and ensuring customer satisfaction through effective communication and documentation. The job emphasizes multitasking, adherence to scripts, and maintaining professionalism in a call center environment.
Required Skills
- Customer Service
- Call Center
- CRM
- Multitasking
- Communication
- Problem Solving
- Documentation
- Escalation Management
- Courtesy
- Time Management
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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