Customer Service Desk Agent - (Mortgage & Technical Support) in Salt Lake City, UT
Unisys(26 days ago)
About this role
A Call Center Customer Service Agent at Unisys serves as a front-line point of contact for customers in a call center environment, representing the company’s service standards. The role supports customer interactions and ensures accurate record-keeping in company systems while complying with applicable regulations.
Required Skills
- Call Routing
- Problem Solving
- Customer Engagement
- CRM
- Follow-Up
- Scripted Response
- Inbound Calls
- Outbound Calls
- Complaint Resolution
- Documentation
+4 more
Qualifications
- High School Diploma
- GED
- Associate Degree (optional)
- Technical Certification (possible)
- U.S. Export Authorization Eligible
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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