Customer Service & Dispatch Coordinator (HVAC & Trades)
Pavago(1 month ago)
About this role
A remote Customer Service & Dispatch Coordinator supports daily operations for a home services business by managing customer communications, scheduling service jobs, and coordinating with field technicians. The role emphasizes customer satisfaction, operational efficiency, and communication. It requires experience in dispatching and CRM management within the trades industry.
Required Skills
- Customer Service
- Dispatching
- CRM
- Scheduling
- Communication
- Scheduling Software
- ServiceTitan
- High Volume Calls
- Coordination
- Multitasking
About Pavago
pavago.coPavago is an offshore recruitment platform that connects small and medium-sized businesses with elite top 1% global talent for remote full-time roles, at about 70% less cost than traditional hiring. It offers end-to-end services—sourcing, vetting, onboarding, and payroll—with a goal of delivering hires within 21 days. The talent pool spans Sales, Marketing, Admin, Finance, IT, and Product, with flexible packages like Pavago Membership, Basic, and Bundle options. Founded in 2023 by Parker Cox, Pavago serves U.S. SMBs seeking cost-effective offshore staffing from Pakistan and Latin America.
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