Customer Service - Dispatcher
Pittsburgh Water
About this role
A Dispatcher at Pittsburgh Water handles urgent requests for water, wastewater, and stormwater services, dispatching crews and managing communication with customers and agencies. The position involves working remotely, with potential in-person training, and requires maintaining records and navigating GIS maps.
Skills
Qualifications
About Pittsburgh Water
pgh2o.comPittsburgh Water and Sewer Authority (PWSA) is the publicly owned utility that provides drinking water, sewage, and stormwater services to nearly half a million residents and businesses in the Pittsburgh area. PWSA manages water treatment and distribution, sewer collection, billing, and a range of customer programs — including income-based assistance, service-line protection plans, backflow testing, and resources for developers and contractors. The authority emphasizes safe, reliable infrastructure, regulatory compliance, and customer support for rates, service changes, and maintenance to protect public health and sustain the region’s water systems.
About Pittsburgh Water
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pittsburgh Water.
Salary
$23k – $25k
per year