Customer Service Engineer
Imris
About this role
A Customer Service Engineer at IMRIS Imaging, Inc. provides field-based technical support for intraoperative imaging theatres, ensuring customer satisfaction and equipment functionality. The role involves installation, service, maintenance, and modification of medical imaging systems while collaborating with multiple internal teams.
Skills
Qualifications
About Imris
imris.comIMRIS is a medical imaging company that designs and delivers integrated intraoperative imaging and hybrid operating-room solutions, bringing advanced MRI and CT into the surgical environment. Their movable, ceiling‑integrated imaging systems and visualization tools enable real‑time, image‑guided procedures—particularly in neurosurgery—so surgical teams can operate with greater precision and confidence. IMRIS partners with hospitals on planning, installation, training, and service to optimize workflow, safety, and clinical outcomes. Their “Confidence Visualized” approach emphasizes high‑quality imaging and seamless OR integration to help reduce re‑operations and improve patient care.
About Imris
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$95k – $138k
per year