Customer Service Executive, Lomé (Togo)
sunking
About this role
The Customer Service Executive at Sun King in Lomé, Togo, is responsible for serving as the first point of contact for customers, providing product and service information, resolving issues, and ensuring high customer satisfaction. The role involves proactive engagement with customers, both new and existing, to build relationships and improve retention.
Skills
Qualifications
About sunking
sunking.comSun King provides solar energy products—solar home systems, inverters, and lanterns—designed to deliver affordable, reliable power for homes and small businesses. The company emphasizes cost savings, durability and flexible payment options (including instalments) to make clean energy accessible. Sun King targets underserved and off‑grid communities in emerging markets, enabling lighting, mobile charging and basic appliance use while reducing reliance on kerosene and grid instability.
About sunking
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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