Customer Service Executive
Up Learn
About this role
A Customer Service Executive in the Customer Experience department provides support and assistance to students and parents, addressing inquiries and resolving issues related to educational services. The role involves ensuring a positive experience for clients and maintaining high satisfaction levels.
Skills
About Up Learn
uplearn.co.ukUp Learn is an online education platform that helps students improve exam performance through structured courses, bite-sized video lessons, and targeted practice. The platform offers progress tracking and revision resources designed for efficient, self-paced study. Based in the UK, Up Learn focuses on accessible, scalable edtech solutions to support GCSE/A-level-style exam preparation and ongoing learning.
About Up Learn
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Up Learn.
Salary
$34k – $46k
per year