Lojel
LOJEL is seeking a Customer Service Executive to join the global CS team and enhance customer satisfaction through efficient support across email and chat channels. The role involves resolving customer inquiries, collaborating with cross-functional teams to address needs, and extracting insights from feedback to drive product improvements. Team members will work in a fast-paced startup environment to position the company as an industry leader in service.
Headquarters
Cheung Sha Wan, Kowloon, Hong Kong
Company Size
51-200 employees
Founded
1989
LOJEL is a luggage and travel-accessories brand that designs suitcases, bags, and gear "inspired by real journeys." The company emphasizes premium materials and thoughtful, practical innovations, positioning travel as a lifestyle experience under the tagline "Let Our Journeys Enrich Life." LOJEL supports purchases with free shipping and returns and a 10-year warranty, appealing to travelers who want durable, well‑designed products. They sell direct-to-consumer online and maintain active social channels for product and brand engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lojel.
Lojel didn’t post a salary, so this is our estimate from similar listings.