1st Formations
The Customer Service Executive serves as the primary point of contact for founders and business owners, providing support via phone, live chat, and email to resolve issues and ensure a seamless experience. This role involves delivering exceptional customer service, meeting response targets, and collaborating with cross-functional teams to address complex inquiries. The position offers an opportunity to contribute to process improvements and shape the customer experience within a fast-paced, multichannel environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 1st Formations.
10% below the average for this role