Kkday
The Customer Service Executive provides exceptional customer service primarily through online assistance, guiding customers through bookings, orders, and after-sales enquiries. The role focuses on improving customer experience, resolving issues efficiently, and developing brand loyalty while managing communications via phone, email, and chat. This position requires versatility in handling multiple software programs and prompt, accurate responses to customer inquiries.
Headquarters
Taipei, Taipei City, Taiwan
Company Size
501-1000 employees
Founded
2014
KKday is an online travel experiences marketplace, founded in Taiwan, that helps travelers discover and book local tours, activities, attraction tickets, transport and travel essentials across Asia-Pacific and beyond. The platform aggregates curated, often locally run experiences—day trips, cultural activities, transfers, SIM cards and attraction passes—with mobile-first booking and multilingual support for last‑minute and preplanned trips. KKday serves both consumers and experience partners by providing distribution, booking tools and APIs to help local operators reach international travelers. It emphasizes authentic, convenient, and easily bookable experiences for independent travelers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kkday.
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