Customer Service Expert (Remote, Contract)

INFUSE(2 months ago)

HybridFull TimeMedior$80,659 - $107,845 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE supports client satisfaction and company success by building strong client relationships and contributing to a positive, collaborative workplace. The role offers professional growth and exposure to a variety of industries while being part of a supportive team that values employee engagement and meaningful client impact.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Account Growth
Escalation Handling
Administration
Data Entry
Schedule Management
Communication
Interpersonal Skills

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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