Customer Service Expert (Remote, Contract)
INFUSE(1 month ago)
About this role
INFUSE is hiring a Client Success Specialist to help deliver exceptional client experiences across a variety of industries while supporting professional growth within a people-first workplace. The role is part of a collaborative, supportive team that values employee satisfaction and meaningful client impact. Candidates can expect a human-reviewed hiring process that includes video interviews and live (in-person or Zoom) meetings.
Required Skills
- Relationship Management
- Solution Delivery
- Communication
- Stakeholder Management
- Business Development
- Escalation Handling
- Administration
- Data Entry
- Scheduling
- Prioritization
+2 more
About INFUSE
infuse.comInfuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.
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