Customer Service Expert (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$78,969 - $105,729 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and contributing to overall client satisfaction and company success. The role offers professional growth, exposure to diverse industries, and a supportive workplace culture that values employee well-being and continuous improvement.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Growth
Sales Collaboration
Escalation Management
Administrative Support
Communication
Multitasking
Detail Orientation

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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