Customer Service Expert (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$79,106 - $105,856 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE supports client satisfaction and contributes to company growth by fostering strong client relationships and representing the company across varied industries. The role offers professional growth within a supportive workplace that values employee engagement and meaningful client impact. Candidates will join a team-oriented culture focused on continuous improvement and delivering exceptional client experiences.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Opportunity Growth
Sales Collaboration
Issue Escalation
Administrative Support
Data Entry
Communication
Interpersonal Skills

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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