Customer Service Expert (Remote, Contract)
INFUSE
About this role
The Client Success Specialist at INFUSE supports client satisfaction and contributes to company growth by fostering strong client relationships and representing the company across varied industries. The role offers professional growth within a supportive workplace that values employee engagement and meaningful client impact. Candidates will join a team-oriented culture focused on continuous improvement and delivering exceptional client experiences.
Skills
About INFUSE
infuse.comInfuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.
Recent company news
Bloomberg.comMeta Veteran and Sequoia Partner Aim to Raise Over $1 Billion for New Firm
1 day ago
Fusion Industry AssociationU.S. Department of Energy Announces $134 Million for INFUSE Awards and FIRE Collaboratives
Sep 11, 2025
Newswire.comINFUSE Recognized as a 2025 Inc. Power Partner Award Winner
Nov 5, 2025
Business WirePhoenix3 Holdings Acquires Controlling Interest in Infuse Hospitality
Jun 10, 2025
Florida TodayBlue Laser Fusion Wins US Department of Energy 2025 INFUSE Project Award
Oct 2, 2025
About INFUSE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for INFUSE.
Salary
$79k – $106k
per year
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