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© All Rights Reserved. ApplyBlast.com
Navitas Business Consulting Inc
The Customer Service Governance Analyst establishes and maintains governance frameworks, lifecycle management processes, and service delivery standards for federal mission and business functions. This role supports the development of intake, onboarding, CRM, and Service Desk governance processes while ensuring consistent customer experience and operational accountability. The position also involves defining governance standards for AI-enabled customer service capabilities, including chatbot oversight and agentic workflow management.
Headquarters
Herndon, Virginia, United States
Company Size
51-200 employees
Founded
2006
Navitas provides innovative tech solutions for global businesses, including AWS services, cybersecurity, cloud migration & more, driving efficiency & growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Navitas Business Consulting Inc.