Customer Service Inbound - CATEGORIE PROTETTE

Philip Morris International(1 year ago)

Pescara, ItalyOnsiteFull TimeJunior$44,748 - $60,708 (estimated)Customer Service

About this role

Inbound Customer Service operator position based in Pescara for candidates registered under Italy’s Categorie Protette (Law 68/1999). The role is offered on an initial 7-month fixed-term contract with possibility of extension or stabilization, available part-time or full-time on rotating shifts. The employer is Concentrix, a global provider of customer service and digital transformation solutions.

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Required Skills

Customer Service
Active Listening
Phone Support
Chat Support
Email Support
Communication
Problem Solving
Teamwork
Shift Work
Time Management

Qualifications

High School Diploma
Categorie Protette (Law 68/1999)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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