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Customer Service / Inside Sales Rep (On-Site) at Concentrix - ApplyBlast

Customer Service / Inside Sales Rep (On-Site)

Concentrix

5 months ago

3.3 on Glassdoor

Oshawa, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves engaging with customers through inbound calls and online channels to handle sales, process orders, and provide technical support. The position requires resolving routine inquiries, building rapport, and delivering exceptional customer experiences while maintaining knowledge of client products.

Responsibilities

Handle inbound customer calls focusing on retention strategies
Explain products to customers to drive sales opportunities
Resolve routine technical inquiries and billing concerns
Build rapport while listening to customer needs
Process customer orders and maintain product knowledge

Skills

Qualifications

High School Diploma

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.