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© All Rights Reserved. ApplyBlast.com
SGS
The Customer Service Laboratory Technician role involves managing customer agreements, handling daily communication regarding ongoing analyses, and processing requests in internal systems. The position requires responding to customer inquiries via phone and email, preparing quotes, and independently or collaboratively resolving complaints. This role focuses on maintaining customer satisfaction and improving processes within a dynamic laboratory environment.
SGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SGS.
36% above the average for this role
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