Customer Service Manager Account Services (m/w/d) German Speaking

Scalable GmbH

1 day ago

Berlin, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Success Specialist at a Fintech startup manages customer relationships, resolves complex issues, and ensures satisfaction through account management and technical support. The role involves collaboration with multiple departments and continuous improvement of products and processes.

Skills

About Scalable GmbH

scalable.capital

Scalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.