Nippon Dynawave Packaging Co
The Customer Service Manager leads, coaches, and develops the customer service team while establishing KPIs and fostering a customer-focused culture. This role oversees order management, fulfillment, and demand changes, ensuring alignment with production schedules and inventory strategies. The manager serves as the primary escalation point for key customers and collaborates cross-functionally to resolve disruptions and improve processes.
Nippon Dynawave Packaging is a pulp and paperboard manufacturing company that produces high-quality dry market pulp and premium paperboard products. Their facility produces 300,000 metric tons of paperboard annually for cartons and cups, as well as market pulp used in printing paper, tissue, filtration paper, and more. The company sources raw materials from responsibly managed forests and is a member of the Nippon Paper Group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Nippon Dynawave Packaging Co didn’t post a salary, so this is our estimate from similar listings.