Customer Service Manager - Cleveland, OH
Siemens Healthineers
About this role
The DX Customer Service Manager oversees onsite installation, maintenance, and modification of medical equipment, managing a team of field service engineers. They serve as the primary contact for customers, ensuring service performance, handling escalations, and maintaining quality and safety standards.
Skills
Qualifications
About Siemens Healthineers
siemens-healthineers.comWe pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Discover more about our innovative medtech and the people behind it.
Recent company news
Siemens HealthineersSiemens Healthineers Announces New Strategy Phase “Elevating Health Globally”, Mid-term Targets
Nov 17, 2025
SiemensBusinesses
4 weeks ago
AD HOC NEWSSiemens Healthineers Navigates a Rocky Path to Independence
11 hours ago
Mayo Clinic News NetworkSiemens Healthineers and Mayo Clinic expand strategic collaboration to enhance patient care through advanced technology
1 month ago
Radiology BusinessSiemens to unload majority stake in Healthineers imaging business
Nov 13, 2025
About Siemens Healthineers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Siemens Healthineers.
Salary
$107k – $147k
per year
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