Customer Service Manager (m/w/d) - 1KOMMA5° Düsseldorf
1komma5
About this role
A Technical Support Specialist at 1KOMMA5° provides support for technicians in the field, plans and manages service interventions, and ensures customer satisfaction with renewable energy systems.
Skills
About 1komma5
1komma5.com1KOMMA5° is a European cleantech company that combines hardware and software to deliver residential and commercial energy systems—solar PV, battery storage, heat pumps, EV chargers and energy management—as a one‑stop shop. Its AI‑driven platform "Heartbeat AI" networks customer devices into a virtual power plant, optimising operation and selling cheaper, cleaner electricity into the energy market (Dynamic Pulse) to boost system economics. The company accelerates growth by acquiring leading electro‑trade businesses and offering them software, centralized services and shared upside. Headquartered in Europe, 1KOMMA5° operates ~75 sites with ~2,400 employees across Germany, Sweden, Finland, Denmark, Spain, the Netherlands and Australia.
About 1komma5
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 1komma5.
Salary
$95k – $138k
per year
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