City of London, Ontario

Customer Service Manager

City of London, Ontario

1 month ago
Hybrid
Full Time
Senior
0 applicants
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City of London, Ontario
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About this role

This role involves leading and managing customer success solutions for Grifols, focusing on donor experience, vendor performance, and operational efficiency. The position requires strategic planning, process improvement, and stakeholder management to ensure high donor satisfaction and regulatory compliance.

Skills

Qualifications

BS Degree in Business Administration, Marketing or Communications
City of London, Ontario

About City of London, Ontario

london.ca

The City of London (Ontario) website is the official municipal portal for residents, businesses, and visitors, centralizing news, contacts, and online services. It provides detailed information on living in London — recreation, parks and facilities, garbage and recycling, community services, building and renovation permits, roads and transportation, water and environment — along with tools for reporting issues and applying for services. The site also shares city council and governance information, public notices, programs, and resources to support safe, accessible, and sustainable community infrastructure.

About City of London, Ontario

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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