Customer Service Manager
Sanoma Learning
About this role
The Head of Customer Success in Spain is responsible for creating and managing an innovative customer service department that leverages digital transformation, data analytics, and AI technologies to enhance the customer experience across schools, teachers, and families. The role involves strategic leadership, fostering collaboration across departments, and implementing intelligent omnichannel support models.
Skills
About Sanoma Learning
sanomalearning.comN/A
Recent company news
Microsoft SourceMicrosoft and Sanoma Learning announce a collaboration to better support teachers and help students across Europe in achieving their learning goals
Nov 17, 2023
The Brussels TimesEuropean teachers report widespread challenges with student performance
Apr 11, 2025
GlobeNewswireInside information: Rob Kolkman appointed President and CEO of Sanoma as of 1 January 2024
Nov 20, 2023
Triodos Investment ManagementInvestment TFGF - Sanoma
Apr 8, 2022
EdSurgeEdSurge On Air Extra: The Next Big Thing in Finnish Education?
Jun 2, 2015
About Sanoma Learning
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sanoma Learning.
Salary
$56k – $78k
per year