Customer Service Manager

The Customer Service Manager role at Promart involves managing complementary services offered by the company, including generating quotes, sales notes, and payment orders for home deliveries, in-store pickups, special orders, and assembly/installation services. The position requires coordinating with providers and clients to schedule services, explaining service execution conditions, and ensuring operational efficiency. This role is part of the Operations department and focuses on delivering high-quality customer service within a dynamic retail environment.