Customer Service Manager

The Customer Service Manager at STILL oversees a team of field technicians responsible for preventive and corrective maintenance of equipment for clients across the Haute-Savoie, Savoie, Drôme, Ardèche, and southern Isère regions. The role involves managing client relationships, coordinating with the sales team to develop service contracts and additional offerings, and analyzing market trends to optimize service revenue and resource allocation. This position requires strong managerial skills, a customer-focused approach, and commercial acumen to drive growth and maintain high service quality.