Honeybirdette
The Customer Service Manager leads a high-performing team to deliver exceptional customer experiences across all touchpoints, including live chats, calls, social media, and order management. This hands-on role involves managing team rosters, coaching staff, resolving escalated issues, and ensuring 24/7 customer support while collaborating with warehouse and e-commerce teams. The position requires a proactive, customer-centric approach to problem-solving and maintaining compliance with company policies.
Headquarters
Sydney, New South Wales, Australia
Company Size
201-500 employees
Founded
2006
Honey Birdette is an Australian luxury lingerie brand and retailer offering high-end intimates—push-up and lace bras, briefs, thongs, loungewear, bridal pieces—and luxury adult toys. Headquartered in Sydney, it sells direct-to-consumer via global e‑commerce sites (AU, US, UK, EU and more) and emphasizes provocative, fashion-forward design and premium materials. The company promotes free shipping and returns and maintains regional customer support and return policies to deliver a boutique, upscale shopping experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Honeybirdette.