tgguk.com
The Customer Service Manager oversees team performance and service level agreements within a contact centre environment, ensuring high standards of customer service and business values are maintained. This role involves managing agent productivity, conducting performance reviews, and handling complaint escalations to meet customer and business SLAs. The position requires strong leadership skills to motivate staff and drive results in a fast-paced setting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for tgguk.com.