Customer Service Manager

The Customer Service Manager assists the Store Manager in front-end store operations to maximize collections, production, sales, salvage, and customer service. This role involves directing and supervising sales associates, ensuring high-quality customer service, and overseeing new goods inventory and merchandising. The position also requires managing POS systems, handling cash, and maintaining a safe and secure store environment. The manager is responsible for training staff, conducting evaluations, and ensuring compliance with safety and asset protection procedures.