International Paper
The Customer Service Manager provides leadership and direction to customer support teams, focusing on improving efficiency, profitability, and customer satisfaction through strategic service and operations implementation. This role involves managing major customer accounts, including enterprise agreements, and serving as a subject matter expert for process and product expertise. The position requires processing requests for price quotations, purchase orders, and order adjustments while driving team development and accountability.
Headquarters
Memphis, Tennessee, United States
Company Size
10001+ employees
Founded
1898
International Paper (NYSE: IP; LSE: IPC) is the global leader in sustainable packaging solutions, transforming renewable resources into corrugated packaging, containerboard, and recycling solutions. The company serves customers across industries including eCommerce, food and beverage, grocery, retail, and manufacturing with fiber-based packaging designed for recyclability and circularity. International Paper also offers packaging services such as structural design, graphic design, printing, and fulfillment, alongside a commercial recycling business that supports the global paper supply chain.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for International Paper.