Customer Service New Business Operations
Clinical Careers Page(14 days ago)
About this role
A Customer Service Associate at CVS Health provides support to members by understanding their needs, explaining plan details, and assisting with claims and inquiries. The role focuses on building trusting relationships, educating providers, and handling various member and provider requests to promote health and wellness.
Required Skills
- Customer Service
- Claims Processing
- Relationship Building
- Medical Terminology
- Data Entry
- Excel
- Communication
- Problem Solving
- Healthcare Knowledge
- Self Service Tools
Qualifications
- High School Diploma
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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