Customer Service Officer (12 months leasing contract)

City of Birmingham, Alabama

28 days ago

Malaysia

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves managing the order to cash process at BASF, ensuring timely and efficient delivery to customers, supporting system and process improvements, and coordinating with various internal teams to resolve issues and enhance customer satisfaction.

Skills

About City of Birmingham, Alabama

birminghamal.gov

The City of Birmingham, Alabama website is the official portal for the municipal government, focused on "Putting People First" by connecting residents, businesses, and visitors with city services and information. It provides online access to departments and resources — including 311 customer service, ADA resources, open data, public notices, and assistance programs (for example, support for delayed SNAP benefits). The site emphasizes accessibility and transparency with searchable services, multilingual options, reporting tools, and ways to contact the city or subscribe for updates. Residents use it to find services, report problems, track city projects, and stay informed about local initiatives.