Customer Service Officer - Global Freight

North America

1 month ago

Australia

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Service Officer manages the end-to-end customer experience within the freight forwarding business, ensuring seamless support for shipments and building strong client relationships. The role involves proactive issue resolution, communication, and supporting business growth with existing clients.

Skills

Qualifications

RACAIATAFIATACargowise Certification

About North America

oraclecloud.com

Oracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.