Customer Service Officer, Insurance Solution Center
Huatai Financial Holdings (Hong Kong) Limited(2 months ago)
About this role
A customer-facing role at FWD Group based in Hong Kong working at remote Customer Centers to support the company’s life and health insurance operations. The position is part of FWD’s pan-Asian insurance business focused on delivering a customer-led, tech-enabled experience across multiple channels. Centers are located in Tsim Sha Tsui, Sheung Wan and Quarry Bay.
Required Skills
- Customer Service
- Telephone Manners
- Communication
- Problem Solving
- Organizing
- Planning
- Document Preparation
- Complaint Handling
- Claims Processing
- Sales Support
+4 more
Qualifications
- University Degree
- Insurance Certificate
- IIQE Papers 1, 2, 3 & 5
About Huatai Financial Holdings (Hong Kong) Limited
com.hkN/A
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