Customer Service Officer/ Licence Testing Officer
Future Fund Management Agency(4 days ago)
About this role
A Customer Service Officer at VicRoads provides registration and licensing services to customers through various channels, ensuring professional and courteous support. The role involves handling inquiries, resolving complaints, conducting license testing, and maintaining process knowledge to serve the community effectively.
Required Skills
- Customer Service
- Communication
- Digital Tools
- Process Knowledge
- Problem Solving
- Cash Handling
- Licensing
- Teamwork
- Data Security
- Technology Proficiency
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