Customer Service Officer
Sedgwick(6 months ago)
About this role
Customer Service Officer at Sedgwick based in Kuala Lumpur supporting the Call Centre for Emergency Roadside, Home Assistance, travel and mobile claims across the region. The role focuses on helping customers in Malaysia, Singapore and Hong Kong, working with insurance claim processes and maintaining service records. The position requires shift work and supports professional growth within a large global firm.
Required Skills
- Microsoft Office
- Time Management
- Communication
- Mandarin
- Shift Flexibility
- Claims Handling
- Customer Support
- Call Logging
About Sedgwick
sedgwick.comSedgwick's tech-enabled risk, benefits, and integrated business solutions include comprehensive claims management and loss adjusting across industries.
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