Customer Service Officer
NTT DATA,(8 months ago)
About this role
The Assistant Managed Services Client Service Desk Administrator is an entry-level administrative role supporting the Managed Services client service desk. The position focuses on coordinating service requests, maintaining client and ticket documentation, and helping ensure efficient incident resolution and service delivery. It is a client-facing role within a technical services organization that supports 24x7 operations.
Required Skills
- Administrative Support
- Service Desk
- Ticket Logging
- Escalation Management
- Categorization
- Prioritization
- Documentation
- Customer Communication
- Detail Oriented
- Shift Work
+1 more
Qualifications
- High School Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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